Terms of Service

Effective 10 November 2026.

These terms are an agreement between you and The Primal Team LLC (“Leeway”, “we”, “us”) for using Leeway’s website, apps, command line, and Leeway in Claude and other connected apps (together, the “Services”). Using the Services means you agree to these terms and to our Privacy Policy. If you use Leeway for an organisation, you agree for it too.

1. Your content and your permission

• You own what you put in Leeway. These terms give us no rights to it except what we need to provide the Services.
• You give us permission to store, copy, sync, back up, transmit and show your content, and to process it, as needed to run, protect and improve the Services for you: for example, to make it available on the computers and apps you connect, to share it with the people you choose, and to keep its history. This permission extends to the service providers we rely on, only for that purpose, and ends when your content is deleted.
• You’re responsible for your content, and for having the rights to store and share it.
• When you share, the people you share with can see, copy and keep what you share with them.

2. Apps you connect

• When you give an app leeway, such as Claude, it can do in your drive what you approved: read, change, move or delete files in the folder you chose. What it does there is done on your behalf, and you’re responsible for it.
• Leeway records each change under the app’s name, keeps deleted files in the trash for 30 days and keeps earlier versions, so you can see what happened and undo it. Remove an app at leeway.to/activate?people and it stops at once.
• Other companies’ apps follow their own terms and privacy policies. We’re not responsible for them.

3. Your account

• You must be at least 13 to use Leeway, or older if the law where you live requires it.
• Give us accurate information, and keep your devices and passkeys secure. You’re responsible for what happens in your account. Tell us at support@leeway.to if you think someone else is using it.
• One free drive per person.

4. Using Leeway fairly

Don’t use the Services, or help anyone else use them, to:

• store, share or send anything illegal, or anything that infringes other people’s rights;
• harm, harass or deceive other people, or send spam or malware;
• reach drives, accounts or files that aren’t yours, or get around the limits or protections of the Services;
• break or overload the Services, or test their security on anything but your own account (report what you find to support@leeway.to);
• resell the Services, or use them to build a competing service, without our written agreement.

We may look into a suspected breach of these terms, and remove content or limit an account where we need to.

5. Leeway’s software

• We give you a personal, non-exclusive, non-transferable licence to use Leeway’s apps and command line as part of the Services. They may update themselves.
• Some parts are open source, and their own licences apply to those parts.
• Don’t copy, change, take apart or reverse engineer the software, except where the law or an open source licence allows it.

6. Plans and payment

• The free plan gives you 50 GB of room.
• A founding reservation follows its own terms: $12, refunded whenever you ask before Solo goes on sale.
• For a paid plan, you’ll see the price, what it includes and how it renews before you agree to it. You pay any taxes that apply. We’ll tell you before a price change applies to you, and you can cancel before it does.
• Payments aren’t refunded except where these terms, the plan’s own terms or the law say so.
• Leeway is new, and features may be added, changed or labelled as previews while we build it.

7. Ending the Services

• You can stop using Leeway, copy your files out and delete your account at any time.
• We may suspend or close an account that breaks these terms, puts others or the Services at risk, or that the law requires us to close. Where we reasonably can, we’ll give notice first and a chance to copy your files out.
• If Leeway ever closes, you’ll have at least 30 days’ notice to copy your files out, and we’ll refund any part of a payment for time we can’t provide.
• Sections 1, 8 and 10 to 16 continue after these terms end.

8. Leeway’s rights

The Services, and Leeway’s name, logo and design, belong to us. These terms don’t give you rights to them except to use the Services. If you send us ideas or feedback, we may use them without owing you anything.

9. Copyright

We respond to notices of copyright infringement and close the accounts of repeat infringers. Send a notice to support@leeway.to with the work, where it is in Leeway, and your contact details.

10. The Services as they are

Leeway is new. We provide the Services as they are and as available. While Leeway keeps your history and trash so mistakes can be undone, we can’t promise the Services will be free of faults, always available or that no content will ever be lost. Keep a copy elsewhere of anything you can’t afford to lose. As far as the law allows, we disclaim all warranties, express or implied, including of merchantability, fitness for a particular purpose and non-infringement. Some places don’t allow these disclaimers; there, they apply only as far as the law allows, and your rights as a consumer stay.

11. Limit of liability

As far as the law allows, Leeway isn’t liable for indirect, incidental, special, consequential or punitive damages, or for lost data, profits or revenue, and Leeway’s total liability to you for any claim about the Services is limited to what you paid Leeway in the twelve months before the problem. These limits don’t apply where the law doesn’t allow them, such as for fraud or for rights consumers can’t give up.

12. Indemnity

If you use the Services for a business or other organisation, it will defend and indemnify Leeway against claims by others, and the losses and reasonable costs that come from them, arising from its content, its use of the Services or its breach of these terms. This section doesn’t apply to people using Leeway for themselves.

13. Disputes and governing law

• Talk to us first. Before bringing any claim, write to support@leeway.to with the problem and what you’re asking for. We’ll both try to resolve it, and neither of us brings a claim until 30 days after that message.
• Governing law. The laws of the State of Louisiana govern these terms and any dispute about the Services, without regard to conflict-of-laws rules.
• Courts. Any claim goes to the state or federal courts in Louisiana, and you and Leeway agree to their jurisdiction. There is no arbitration.
• Individual claims only. As far as the law allows, you and Leeway bring claims only as individuals, never as a plaintiff or class member in a class, consolidated or representative action.
• If you live in the EU or UK, you can always bring a claim in your local courts, and the consumer protections of the law where you live still apply.

14. Changes to these terms

We may change these terms as the Services or the law change. When we do, the date at the top changes with it. If a change matters, we’ll tell you by email or in Leeway before it takes effect. If you don’t agree, you can stop using the Services and delete your account; continuing to use them after a change takes effect means you accept it.

15. General

• These terms, with the Privacy Policy and any plan’s own terms, are the whole agreement between you and Leeway about the Services.
• If part of these terms can’t be enforced, the rest still applies. Not enforcing a term isn’t a waiver of it.
• You can’t transfer these terms to someone else without our agreement. We may transfer them to a company that takes over Leeway or the Services.
• Nobody else gets rights under these terms.

16. Contact us

The Primal Team LLC, support@leeway.to or leeway.to/support.